non-refundable deposit for a 5x7 photo frame, ready for any personalization you choose! please describe what you are looking for in the notes section and we will reach out via email to discuss details.
woodland waves is generally made to order. please check our faq page for current processing times.
orders under $100 are shipped usps first class (2-5 days), orders over $100 are shipped usps priority mail (1-3 days).
please contact us ahead of time if you need your items by a specific date. we have rush options available.
we offer a limited lifetime guarantee on all of our products.
within 30 days of purchase, we will send you a return shipping label and cover return shipping costs. outside of 30 days, but within 90 days, the customer is required to pay shipping to binky beads and binky beads will pay for return shipping. if it has been more than 90 days, the customer is responsible for all shipping costs. in addition, if any parts have gone missing, the customer is responsible for paying retail cost on new parts. see specific examples in our faq section.
please contact us at firstname.lastname@example.org prior to sending back your binky beads. any items sent back without prior communication will be considered a forced return and you will be required to pay shipping to get your item(s) back.